85 Support questions or comments

• 
  6 days ago
  tonyhoang Purchased

  Hello, Long time, today, I change my VPS with Curl version that suitable with your script.
  But I have some problem with your script:
  1. I had just setup for Paypal standard with:
  + Paypal standard active ? - I choose yes.
  + Paypal standard status: live
  + Paypal standard email: It's my email that's registed paypal account.
  
  but when User choose it to pay but It's blank.
  
  2. When I test to pay with Offline payment, so after, I click on Add Payment button, your script show me "Amount paid is not equal to package cost" Even though I typed in the correct amount for that plan.
  
  So what's problem with your script?
  How can I fix it?
  Thanks!
• 
  5 days ago
  premiumsales Author

  1. What is the script url i test with paypal account as subscriber?
  2. What is the exact amount you tried to add and against which package?
  
• 
  5 days ago
  tonyhoang Purchased

  1. Please check inbox!
  2. For exam, startup plan has price that is $35. And with Offline payment, I input 35.

• 
  2 weeks ago
  Ludz007007

  Hi,
  
  i wanna purchase, but scared the code is not 100% based on comments, is it working?
• 
  1 week ago
  premiumsales Author

  To be sure, visit the demo link (https://mybizcms.com/demos/embedai) and test. You can add api key and remove or disable it when done testing. Remember whatsapp addon is separate

• 
  2 months ago
  borntechmedia Purchased

  I am using Azure OpenAI and now i have API key and endpoint for openAI so in script where should i fill the both keys only i am able to see API key field not able to find endpoint field.
• View 7 more replies
• 
  2 months ago
  premiumsales Author

  Hello,
  You input the API Key in Settings > AI Settings
• 
  2 months ago
  borntechmedia Purchased

  I am able to see ,That API key but what about end point of AzureAI Key and your latest update theme is not working.
• 
  2 months ago
  premiumsales Author

  AzureAI Key is not currently available. What issue are you getting on the theme?
  
• 
  2 months ago
  borntechmedia Purchased

  I have activated new theme but getting error "View [themes/cognitio/index] does not exist"
• 
  2 months ago
  premiumsales Author

  There was a typo in the update. Go to database > themes table then rename cognitio to cognitia.
• 
  2 months ago
  premiumsales Author

  cognitio to cognitia
• 
  2 months ago
  borntechmedia Purchased

  I have done it from database theme table but getting this"View [themes/cognitio/index] does not exist"
• 
  2 months ago
  borntechmedia Purchased

  and due to this i am not able to login in admin panel
• 
  2 months ago
  premiumsales Author

  Does your themes table look like this? https://imgur.com/a/rsXlbm3
• 
  2 months ago
  borntechmedia Purchased

  nothing else just while visiting website getting this error"View [themes/cognitio/index] does not exist"" and now i am not able to login in admin panel , so suggest me how i enable old theme , if you have whatsapp support then provide contact so i can send you website url.

• 
  2 months ago
  Flixweb

  Your demo is not working.
• 
  2 months ago
  premiumsales Author

  Hello, What is not working? The logins?

• 
  3 months ago
  Disruptian Purchased

  hay!
  one week is over and there is no change in version.... it takes few hours on ai ides to make all the changes .....

• 
  3 months ago
  borntechmedia Purchased

  issue in adding blog categories , Blog Section . Please resolve as soon as possible .
• 
  3 months ago
  premiumsales Author

  Hello borntechmedia,
  For a quick fix, go Settings > Updates as admin and click check for updates. Implement and you'll be good to go.
• 
  3 months ago
  borntechmedia Purchased

  Thanks

• 
  4 months ago
  Disruptian Purchased

  it seems I have wasted money buing this software along with whats app plug in, no change in ui, no further development for last few months, takes so much time to load... last sos before I discard it .. when will you work towards making it a better product
• 
  3 months ago
  Disruptian Purchased

  you could easily transform it into a killer product like botsailor.com , and we would have promoted it .. but you have your own thoughts.. what can we do
  

• 
  4 months ago
  Disruptian Purchased

  it seems I have wasted money buing this software along with whats app plug in, no change in ui, no further development for last few months, takes so much time to load... last sos before I discard it .. when will you work towards making it a better product

• 
  4 months ago
  usmanahmed1122 Purchased

  Hey after 4 messages from user AI keep loading does not respond, is there a need to fix from dashboard
• View 1 more reply
• 
  4 months ago
  premiumsales Author

  Hello,
  Is this on the widget? If yes, Message me the url on which the chat widget is embedded on
• 
  4 months ago
  usmanahmed1122 Purchased

  please check message
• 
  4 months ago
  usmanahmed1122 Purchased

  please check
• 
  4 months ago
  premiumsales Author

  Let me get back to you. Am checking it

• 
  6 months ago
  umoh Purchased

  i embeded the chat in my website after setting the sitemap, the chat assistant and adding the prompt but it is still not responding according to the prompt
• 
  6 months ago
  premiumsales Author

  Hello, What is the website you have embedded on? Send me in Message